Frequently Asked Questions
Everything you need to know about shopping at Happytail Puppies
What is your shipping policy for new collections?
We offer standard shipping worldwide. Orders are typically processed within 2-3 business days, and delivery times range from 5-10 business days depending on your location.
How do I determine the right size for my order?
Each product page features a detailed size guide with specific measurements. We recommend measuring yourself or a similar garment you own to ensure the perfect fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are in their original condition with tags attached. Please visit our Returns Portal to start the process.
Are your materials sustainably sourced?
At Happytail Puppies, we are committed to ethical fashion. Over 80% of our current collection uses organic cotton, recycled polyester, or sustainable linen.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I care for my Happytail Puppies garments?
To maintain the quality of your clothing, we recommend washing in cold water on a gentle cycle and air drying whenever possible. Always refer to the specific care label on each item.